July 25, 2024

Volkswagen incorporates ChatGPT AI into its infotainment system

Volkswagen has integrated ChatGPT artificial intelligence into its new-generation infotainment system for select vehicle models.

The AI tool is accessible through the IDA voice assistant in the all-electric ID. family, as well as the new Golf, Tiguan, and Passat models. It offers enhanced voice control capabilities, allowing customers to interact with the car using natural language.

Kai Grünitz, Member of the Brand Board of Management at Volkswagen, expressed the brand’s commitment to democratizing technologies and making them accessible to a wide audience. With ChatGPT integrated into the voice assistant, Volkswagen aims to offer innovative solutions to its customers.

Drivers can now utilize the AI for various tasks such as searching for information, interacting with tourist attractions, getting sports updates, and even solving math problems. The AI operates seamlessly, enabling drivers to communicate naturally without distractions.

Volkswagen customers with existing VW Connect or VW Connect Plus accounts can access the IDA voice assistant effortlessly by saying “Hello IDA” or using a button on the steering wheel. Queries that cannot be answered by the Volkswagen system are forwarded to ChatGPT, ensuring a seamless experience.

The technology supports five languages, including English (US), English (UK), Spanish, Czech, and German.


Have questions about Volkswagen’s AI integration in infotainment systems? Find answers below:

How can I access the AI features in my Volkswagen vehicle?

You can access the AI features through the IDA voice assistant by saying “Hello IDA” or using a button on the steering wheel.

In which languages is the AI technology available?

The AI technology is available in English (US), English (UK), Spanish, Czech, and German.


Volkswagen’s integration of ChatGPT AI into its infotainment systems marks a significant advancement in vehicle technology. The enhanced voice control capabilities and natural language interactions offer customers a seamless and innovative driving experience.

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